KBRwyle APS-3: SCA Computer Operator IV (14044) in Goose Creek, South Carolina

APS-3: SCA Computer Operator IV (14044)

Description

Works independently under limited supervision to perform various IT functions to meet production goals scheduled for the system. Adapts to a variety of non-standard problems which require extensive operator intervention (e.g., frequent introduction of new programs, applications, or procedures). In response to computer output instructions or error conditions, chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g., reassigning equipment in order to work around faulty equipment or transfer channels; then refers problems). Typically completed work is submitted to users without supervisory review.

Heavy Customer Support on tedious tasks

Excellent Procedure following Skills

Provides assistance, guidance, and training to lower level operators.

Tests new programs, applications and procedures.

Deviates from standard procedures to avoid the loss of information or to conserve Computer time as problems or bottlenecks in production schedules dictate.

Assists in maintaining, modifying and operating systems or programs.

Have a working knowledge with database utilization and creation (i.e.: Access/SQL/HTML). Programs the interface from access to/from other systems, as required.

Facilitates use of SharePoint, provides for maintenance of site and upgrades as required.

Develops operating instructions and procedures.

Diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines.

Analyzes computer system operating records to identify problem areas and corrective actions.

Ensures telecommunications interfaces (hardware and software) utilized by computer system are operating properly.

Monthly FEDLOG Updates/IETMS

Must be able to obtain NACI Clearance

Position requires that the incumbent must have a A or Security CE for IAT Level 1 and be willing to get Operating System Certification for admin rights

Performs other duties as assigned.

Qualifications

Associates degree in business or in computer science, or four years directly related experience in computer operation and technical assistance.

Database experience sought.

MS office proficiency

Experience in hardware and software installs.

Ability to query tables to provide the dataset requested by the customer.

Heavy Desktop support experience desired.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job: Technical Support

Primary Location: US-US-SC-Goose Creek

Req ID: 1068704